When you have curly hair like I do, getting ANYTHING done to it is very time consuming and often way out of budget. So when I decided I wanted to try something new and lighten my hair, I researched any option I had and came after hours of hunting and millions of IG ads, I came across Madison Reed. Madison Reed is a “do-it-yourself but better” home hair coloring kit. It is not a box kit that you can buy at a grocery store or Ulta, but rather an online company with licensed stylists and colorists on call. They use healthy ingredients and I watched a multitude of YouTube videos including @biancareneetoday who also has curly hair and did their highlighting without damage. Since my hair was healthy and my old highlights lightened so much that they were almost white, I decided to take the assessment and give it a try -it’s only hair right?
After answering several questions, which are the same questions that my stylist would ask, I was presented with a brown that was supposed to be a lighter shade but would still match my overall color. I hesitated but I took the plunge. The kit was about $20 in total and there were multiple guides, videos, and like I said, colorists on standby. After about 3-5 days, my box arrived!
Once Saturday’s workout was complete, I washed my hair and prepped it for coloring. The following day, I started the coloring process. There was step-by-step instructions which I followed to a “T”. When I mixed the ingredients, I noticed the color was very dark but the experts knew what they were doing, right? I have to say that there was no smell which, in my small bathroom, was amazing. I was able to part my hair and color my whole head without running out and waited the time indicated in the instructions. I was so nervous but excited –something new and lighter to match my new Cali life while getting rid of my over done highlights from years past.
After what felt like forever, but was really only 30 minutes, I rinsed out my hair and immediately I knew something was wrong. My hair felt dry and brittle. I added the conditioner which helped a tiny amount and thought I just needed to add my products and it would be fine –or at least that’s what I told myself. Fast forward to the next day when it all finally dried and my hair was BLACK.
I freaked out. This is NOT what I wanted or expected. This is not the color I picked or was “expertly assigned” as per the website’s picture -this was literally black. After the tears were done, I immediately contacted Madison Reed for help and started to research any way to fix this complete flop!
Almost 48 hours later because of time zones and all that, I heard back from one of the experts and was told to buy the glaze and they’d send me a new color for free. Wait…buy another product? I made sure that Madison Reed had a good guarantee when I purchased the initial color because I know my hair is, well, it has a temper of its own. So when I was told to buy another product and then apply another color, I knew I was on my own to fix this.
I have to say though, that the customer service at Madison Reed is on point! They ended up refunding my original purchase after I declined the “fix” and apologized for any issues.
That is when I turned to home remedies, which I have to say actually work! Ever heard of the Vitamin C mixture to remove coloring? Neither did I till I frantically researched options which led me to CVS and purchased 100 tablets of vitamin C and Head&Shoulders shampoo. I crushed up 40 tablets of vitamin C and mixed in enough shampoo to make a thick gel-like consistency. I applied that to my hair and rubbed like there was no tomorrow. Slowly, slowly the color began to turn the soap-suds into a brown color and after 3 washes, my hair started to lighten.
Today, my highlights are returning and my hair looks more like dark chocolate than midnight black. However, my hair does not feel the same ever since the coloring. Could it be the color? Maybe. Could it be the vitamin C? Definitely doesn’t help as the vitamin C does dry the hair. Either way, I have been working diligently to resuscitate my curls with masks, deep conditioning, and gentle shampoo. And my lesson? Save a few bucks every month and get a REAL professional to do my hair coloring…at a salon…correctly.
So tell me … have you had an at home hair color horror story??